Required documents & information

Road Requirements.

Drivers and dispatch — U.S.–Canada crossings

Review the following requirements carefully, and ensure your shipment details, including weight and piece counts, are complete and accurate. If your actual shipment does not match your provided documentation, it will be put on hold.

U.S. flag

U.S. entry requirements

Bill of Lading (BOL)

Core shipment record. Keep commodity, weights, and parties aligned with all filings.

Commercial Invoice (CI)

Primary valuation document. Descriptions and totals must match the shipment packet.

PAPS Number

Pre-arrival reference for U.S.-bound entries. Confirm acceptance before dispatch.

Customs Bond Conditional

Financial security for duty and tax obligations where applicable.

FDA Prior Notice If applicable

Required for food, beverage, and regulated life-science products.

Canada flag

Canada entry requirements

Bill of Lading (BOL)

Primary transport document. Details must match invoice and manifest data.

Canada Customs Invoice (CCI)

Core valuation document including commodity descriptions and shipment value.

PARS Number

Pre-arrival reference for Canada-bound shipments. Confirm acceptance before dispatch.

CARM Reference

Duty and tax management reference. Align with broker instructions.

Release on Min. Documentation Conditional

May apply when limited documents are outstanding and eligibility requirements are met.

Resources

Before you go.

Most border delays trace back to missing documents or mismatched data. These resources cover what to confirm before the driver leaves, so the crossing stays on schedule.

Livingston Technology

Frequently asked questions.






Support

Contact us and get the support you need.

PARS/PAPS status checks, rejected filings, missing paperwork, border holds, and release delays.

Have this ready before you call

Shipment references

Bill of Lading, PARS/PAPS number, and your internal load reference.

Port details

Port of entry, travel direction, and scheduled crossing window.

Driver and equipment

Driver name, tractor/trailer identifiers, and contact number.

Current issue

Hold reason, rejection message, or latest status update from the border.

1-866-548-7277

24/7/365 · French available

[email protected]

Include BOL, PARS/PAPS, port, and callback number.

Support agent

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